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Training Managers

Wouldn't it be nice if I could...

...create & deliver impactful content agents beg for?

Instead of -

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  • Guessing what training topics are relevant, impactful, or genuinely wanted by agents

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  • Having training easily cancelled due to not enough time to complete based on call volume   

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  • Being seen by agents as boring, time wasting, or just an extra break period

I want to -

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  • Hear from agents/ supervisors what topics and content they want based on insightful data 

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  • Eliminate the limitations of training schedules as well as having agents able to pull the training they want

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  • Be seen as a supportive and valued partner working together

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